Last Updated: 11th Aug'26

At DRAVN, we want your order to reach you safely, securely, and within the expected timeframe. This Shipping Policy explains how we process, ship, and deliver orders placed through Dravn.in.

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1. SHIPPING DESTINATION

We currently offer shipping across India.

Orders can be delivered to most serviceable residential and commercial addresses across India, subject to availability with our courier partners.

At this time:

Domestic Shipping: Available across India
International Shipping: NOT CURRENTLY AVAILABLE

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2. SHIPPING COST

FREE SHIPPING ON ALL ORDERS

We currently offer free standard shipping on eligible orders within India.

Shipping Cost: ₹0

There are no additional standard shipping charges at checkout unless specifically stated for an exceptional delivery requirement or location.

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3. ORDER PROCESSING TIME

After you successfully place an order, we generally require:

PROCESSING TIME – 5 DAYS

to process, prepare, quality-check, pack, and hand over your order to our shipping partner.

Processing time is separate from the delivery timeframe.

For example:

Order Processing: Up to 5 days
Delivery: 7–10 days after dispatch

During product launches, promotional events, holidays, or periods of unusually high order volume, processing may take longer. If there is a significant delay, we will make reasonable efforts to inform you.

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4. DELIVERY TIMEFRAME

Our standard estimated delivery timeframe is:

7–10 DAYS

Delivery time is generally calculated from the date your order is dispatched and may vary depending on your delivery location.

Remote locations, areas with limited courier connectivity, and certain PIN codes may require additional time.

Please note that delivery estimates are indicative and are not an absolute guarantee, as courier operations can occasionally be affected by circumstances outside our control.

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5. SHIPPING METHODS

Orders are shipped using our available courier and logistics partners.

Standard Shipping

Cost: FREE
Estimated Delivery: 7–10 days after dispatch

Your order may be shipped through one of our logistics partners based on availability, destination, serviceability, and operational requirements.

Shipping Partner(s): SHIPROCKET / DELHIVERY / BLUEDART / ECOM EXPRESS / OTHER

We may change our logistics partners from time to time without prior notice.

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6. ORDER TRACKING

Once your order has been dispatched, we will provide tracking information where available.

Tracking details may be sent to the email address or mobile number provided during checkout.

You can use the tracking information to check:

• Shipment status
• Dispatch confirmation
• Current shipment location
• Estimated delivery status
• Delivery attempts

Haven't received your tracking information?

Please allow up to 24–48 HOURS after dispatch for tracking information to become active.

If tracking information has not been received or updated after this period, contact us at:

chakravartysaumil@gmail.com

Please include your order number so that we can assist you more quickly.

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7. DELIVERY ATTEMPTS

Our courier partner may make multiple delivery attempts depending on the destination and courier's operational policy.

Please ensure that:

• Your delivery address is correct;
• Your phone number is reachable;
• Someone is available to receive the package where required; and
• Any necessary delivery instructions are provided during checkout.

If a shipment is returned to us because of an incorrect address, unavailable recipient, refusal to accept the package, or repeated unsuccessful delivery attempts, we may contact you regarding the next steps.

Additional shipping charges may apply if the package needs to be shipped again due to circumstances attributable to the customer.

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8. INCORRECT OR INCOMPLETE ADDRESS

Please carefully check your delivery details before completing your order.

If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned to us.

If you notice an error after placing your order, contact us immediately at:

chakravartysaumil@gmail.com

We will try to update the address before the order is dispatched, but we cannot guarantee that changes will be possible once the order has entered processing or has been handed over to the courier.

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9. DELIVERY DELAYS

Although we aim to deliver orders within the estimated timeframe, delays can occasionally occur due to circumstances beyond our reasonable control, including:

• Severe weather;
• Natural disasters;
• Transportation disruptions;
• Public holidays;
• Courier operational issues;
• High shipment volumes;
• Regional restrictions;
• Incorrect address information;
• Strikes or service disruptions;
• Government restrictions; or
• Other unforeseen circumstances.

If your order is significantly delayed, please contact us at chakravartysaumil@gmail.com with your order number.

We will coordinate with the relevant shipping partner and provide you with the available information.

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10. LOST OR MISSING SHIPMENTS

If your tracking information indicates that an order has been delivered but you have not received it, please contact us within:

2 DAYS

of the recorded delivery date.

We may ask you to check with:

• Family members;
• Security/reception;
• Neighbours;
• Building management; or
• Other persons who may have accepted the package on your behalf.

We will also coordinate with the courier partner where appropriate to investigate the shipment.

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11. DAMAGED PACKAGES

We take reasonable care when packaging your order.

If your package appears visibly damaged when delivered, we recommend documenting the condition of the package before opening it.

If the product inside is damaged, defective, or incorrect, please contact us at chakravartysaumil@gmail.com within 2 DAYS of delivery.

Please provide:

• Order number;
• Photographs of the package;
• Photographs of the product;
• Description of the issue; and
• Video evidence, where reasonably available.

We will review the issue and provide an appropriate resolution in accordance with our Returns & Refund Policy and applicable law.

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12. INTERNATIONAL SHIPPING

We currently ship only within India and do not offer international shipping at this time.

We may introduce international shipping in the future. If and when this becomes available, this policy will be updated with information regarding eligible countries, shipping charges, estimated delivery times, customs duties, taxes, and other applicable requirements.

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13. PRE-ORDERS AND LIMITED RELEASES

Some DRAVN products may be offered as pre-orders or limited releases.

Where applicable, the product page will clearly indicate that an item is a pre-order or has a special release timeline.

Estimated dispatch or delivery dates provided for pre-orders are estimates and may change due to production, quality-control, or logistical requirements.

Customers will be informed of significant changes where reasonably possible.

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14. MULTIPLE ITEMS IN ONE ORDER

If you purchase multiple products in the same order, we may ship them together or separately depending on product availability, fulfilment requirements, or operational considerations.

You will not normally be charged additional standard shipping costs for separate shipments where our free-shipping offer applies.

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15. ADDRESS AND CONTACT INFORMATION

To ensure successful delivery, please provide accurate:

• Full name
• Mobile number
• Email address
• House/building number
• Street/locality
• City
• State
• PIN code

DRAVN is not responsible for delivery failures caused by inaccurate or incomplete information provided by the customer, subject to applicable consumer rights and law.

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16. CONTACT US

If you have questions regarding shipping or delivery, please contact us.

chakravartysaumil@gmail.com

Legal/Business Name: [Dravn]
Email: chakravartysaumil@gmail.com
Phone: 7406776111

For order-related enquiries, please include your order number so we can assist you efficiently.

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QUICK SHIPPING SUMMARY

DRAVN — Your order, delivered with care.

Important: Before publishing, replace the bracketed fields—particularly your actual processing time, courier partner, customer-support email, business address, international-shipping status, and lost/damaged shipment timelines. Also make sure the 7–10-day statement matches the delivery estimate shown on your Shopify product/checkout pages so customers receive consistent information.